Angela Marika Dugan's Resume

Performed Grey box testing on GSA (Global Storage Architecture) web and command line tools that allowed users to manage shared data on IBM's General Parallel File System (GPFS) and its supported components. Tested all native protocols in the context of the systems design to evaluate its functionality within a GPFS clustered environment. Verified the compatibility and interoperability of the following network protocols for seamless storage accessibility and functionality: NFS, SSH, HTTP, HTTPS, Samba, and FTP.

Utilized Yahoo's YSlow performance tool to analyze our department's Web GUI components. Made changes to the web server, combined and optimized CSS and JavaScript code, resulting in an 20% performance increase.

Created automated test scripts in Perl to simulate client sides requests executing GSA's storage management utility command line tools. Designed Watir (Web application testing in Ruby) to automate browser actions on GSA's Web GUI. Developed scripts that gathered data generated from logs and verified end results with information queried from LDAP servers.

Managed the processing and reporting of change requests and defects during the SDLC. Responsible for new feature and regression testing strategies, bug resolution and priority management, new feature documentation, and customer E-fix availability in support of quarterly release schedules.

WORK EXPERIENCE
8/2005 - 11/2008
QA Analyst, Analyst International - IBM, Austin,TX
Performed Grey box testing on GSA (Global Storage Architecture) web and command line tools that allowed users to manage shared data on IBM's General Parallel File System (GPFS) and its supported components. Tested all native protocols in the context of the systems design to evaluate its functionality within a GPFS clustered environment. Verified the compatibility and interoperability of the following network protocols for seamless storage accessibility and functionality: NFS, SSH, HTTP, HTTPS, Samba, and FTP. Utilized Yahoo's YSlow performance tool to analyze our department's Web GUI components. Made changes to the web server, combined and optimized CSS and JavaScript code, resulting in an 20% performance increase. Created automated test scripts in Perl to simulate client sides requests executing GSA's storage management utility command line tools. Designed Watir (Web application testing in Ruby) to automate browser actions on GSA's Web GUI. Developed scripts that gathered data generated from logs and verified end results with information queried from LDAP servers. Managed the processing and reporting of change requests and defects during the SDLC. Responsible for new feature and regression testing strategies, bug resolution and priority management, new feature documentation, and customer E-fix availability in support of quarterly release schedules.

SKILLS
Perl/CGI, HTML, CSS, Korn Shell, Bash, WATIR AIX, Linux, Samba, Apache, OpenLDAP, Windows Subversion, SSH, FTP, Kerberos, GPFS, NFS, DCE/DFS, Bugzilla, Selenium, YSlow Photoshop, Dreamweaver, Flash Microsoft Excel, Word, Visio, PowerPoint

EDUCATION
University of Maryland, College Park, MD, 1993
B.S in Information System Management

REFERENCES
Jeff Price, Manager Filesystems Team IBM jkp@us.ibm.com tel: 512-286-8079 Austin, TX